Shipping policy
Processing Time
- All orders are processed within 2–3 business days.
- Orders are not processed or shipped on weekends or public holidays.
- If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will notify you via email if there is a significant delay.
2. Delivery Timeline
- We aim to deliver all products to your doorstep within 15 business days from the date of order confirmation.
- Delivery times may vary slightly based on your location and the efficiency of the courier service.
3. Shipping Rates
- Shipping charges for your order will be calculated and displayed at checkout.
- [Optional: You can mention here if you offer free shipping over a certain amount, e.g., "Free shipping on orders over ₹999".]
4. Shipment Confirmation & Order Tracking
- You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s).
- The tracking number will be active within 24 hours.
5. Damages
- Wow Kitchen Soma is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
- Please save all packaging materials and damaged goods before filing a claim.
6. International Shipping
- Currently, we only ship to addresses within [Insert Country, e.g., India]. We do not ship internationally at this time.